Mar 9, 2021
Few businesses have felt the impact of Covid-19 more keenly than
those in the hospitality industry. Bars, restaurants and cafés have
been forced to alter their working practices to keep staff and
customers safe. So, how has L&D responded to the challenge?
This week on the Good Practice Podcast, Ross D is joined by
James McLuckie from Flow and Thomas Stroppel from Dishoom to
- what James has been up to since he left Emerald Works
- the challenges facing L&D and HR in the hospitality
- how L&D has adapted in the wake of the pandemic
For more from us, including access to our back catalogue of
podcasts, visit emeraldworks.com. There, you'll also
find details of our award winning performance support toolkit, our
off-the-shelf e-learning, and our custom work.
The book James mentioned in 'What I Learned This Week' was
All the Young Men by Ruth Coker Burks, which is available
through all good booksellers.
The book Thomas is reading is Salmon by
Mark Kurlansky. You can find it at all good booksellers.
If you'd like to give Ross D a one more follower on Instagram,
you can find his photography at @ross.dickie
Connect with our speakers
If you'd like to share your thoughts on this episode, connect
with our speakers on Twitter:
Being a good Wyoming boy, Thomas stays well clear of Twitter,
but you can connect with him on LinkedIn.